How to beat procrastination

Ah, procrastination! The pompous word that is starting to replace laziness. We aren’t lazy anymore, we are procrastinating. Because lazy is an adjective, while procrastinating is a verb.

I’ll go a little bit into grammar (which, I’ll admit it, it might not be my forte). The adjective is used to describe things, while verbs are defined by action. This is why we are more comfortable about saying “I procrastinate” rather than “I’m being lazy”. Lazy will attach us a label, while procrastination is an action that we do, and we can stop it, eventually.

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Taking it step by step

 

Life is full of things to do. Sometimes there are too many that gather on our list. And in our own bravery we think that we can do it all. At the same time, if possible. But is not possible. This is the truth. It’s not possible to do it at the same time. It’s not even possible to do it all. We need to choose what we want to do. To establish our priorities and take it step by step.

In the last couple of months, I have been working a lot. I’ve worked at my job a lot, I’ve worked on my own projects a lot. I’ve wanted for it all, believing that everything is possible. I have to do it now, otherwise it will be too late, I was thinking.
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WFM practices to improve your daily life (part III)

Part I

Part 2

And here we are at the final part. I was saying at the end of the second part, that in this piece we will talk about the Intraday management and about improvement. So let’s cut the intro and get right in the business.

  • Intraday management

How to define Intraday management? From a WFM point of view, the Intraday team is taking care that the agents are respecting their schedules, they make necessary modifications of the agent’s schedule. (more…)

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Why do we put in the work?

Why do we wake up in the morning and go to work? Why are we even going to work? What’s the point of all of this? And I keep saying we like it will be a big and smart article, but it will be mostly about me, so excuse me for being an obnoxious narcissist. I’m a millennial so that’s ok. Supposedly we are more narcissistic than the other generations (gasp!)

Since I brought the millennial generation, that we so kindly were named, let’s talk a little bit about this. About my generation. I won’t dare to say that these things are generally specific to everybody, but there are things that I hear and see almost every day in my life. Either at work, either on the street, bus, social media etc. (more…)

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WFM practices to improve your daily life (part II)

In the previous post I was talking about the historical data of our life, and how we could use that to improve our life. Now that we have our historical data, it’s time to start working on the planning.

  • Working on the forecast

What is exactly a forecast? It’s an assumption of the future, based on historical patterns (see, this is why I was speaking about the importance of the historical data). For example, if you spent 1h to work on something in the past, probably it will take you 1h to work on it in the future as well. If you usually spend 100$/week, you could assume that next week you will do the same. (more…)

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