Stefan S. | Stefan Stratulat Blog

How WFM could affect your daily life

Post author:Stefan S.
Post published:March 7, 2017
Post category:My story, my life Random thoughts

In my 3 part series about WFM, I was writing about how you could improve your life using some simple WFM principles and practices.

In this post I want to talk a little bit about on how WFM can affect your daily life, without you even knowing.

Let’s break down first what WFM is. WFM is the process through which we ensure that we have the right agents at the right time, and equally important at the right cost. But the cost of the agents doesn’t affect your daily life, unless you are their manager, so I won’t talk about this. (more…)

How to beat procrastination

Post author:Stefan S.
Post published:February 16, 2017
Post category:Motivational My story, my life Personal Development

Ah, procrastination! The pompous word that is starting to replace laziness. We aren’t lazy anymore, we are procrastinating. Because lazy is an adjective, while procrastinating is a verb.

I’ll go a little bit into grammar (which, I’ll admit it, it might not be my forte). The adjective is used to describe things, while verbs are defined by action. This is why we are more comfortable about saying “I procrastinate” rather than “I’m being lazy”. Lazy will attach us a label, while procrastination is an action that we do, and we can stop it, eventually.

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Taking it step by step

Post author:Stefan S.
Post published:February 13, 2017
Post category:My story, my life Personal Development

Life is full of things to do. Sometimes there are too many that gather on our list. And in our own bravery we think that we can do it all. At the same time, if possible. But is not possible. This is the truth. It’s not possible to do it at the same time. It’s not even possible to do it all. We need to choose what we want to do. To establish our priorities and take it step by step.

In the last couple of months, I have been working a lot. I’ve worked at my job a lot, I’ve worked on my own projects a lot. I’ve wanted for it all, believing that everything is possible. I have to do it now, otherwise it will be too late, I was thinking.
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Struggles of a writer

Post author:Stefan S.
Post published:February 7, 2017
Post category:My story, my life

I like to say about myself that I'm a writer. A writer by night, because the only time that I have time to write is at night, when the sun…

My dear money, I set you free!

Post author:Stefan S.
Post published:December 14, 2016
Post category:My philosophy My story, my life

My dear money, from today you are free. I won’t chase after you anymore. You are free to go from my mind.

I didn’t go crazy when I wrote those lines above. I’ve written them a few days ago in my journal as well. I’ve decided that I will remove the money from my goals from now on. (more…)

WFM practices to improve your daily life (part III)

Post author:Stefan S.
Post published:December 11, 2016
Post category:My story, my life Personal Development

Part I

Part 2

And here we are at the final part. I was saying at the end of the second part, that in this piece we will talk about the Intraday management and about improvement. So let’s cut the intro and get right in the business.

Intraday management

How to define Intraday management? From a WFM point of view, the Intraday team is taking care that the agents are respecting their schedules, they make necessary modifications of the agent’s schedule. (more…)